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MANAGEMENT / LEADERSHIP Consulting Services

Service Focus

Fanjoy & Associates offers consulting services that help organizations develop and implement practical, effective, and integrated solutions that meet their management leadership needs.

I collaboration with key members of your business, we work to develop customized management leadership development programs that facilitate the cultivation and evolution of performance-enhancing management knowledge, skills, abilities, and attitudes through techniques that support a maximum transfer to back-on-the-job practice.

We understand that it takes more than traditional in-class training to make a difference back-on-the-job, and we work collaboratively with you to attain the performance improvement needed to meet your organization's business needs. And because training by itself has little prospect of positively impacting performance unless accompanied by the appropriate supports, we help you to attend to systems and practices that will positively influence performance outcomes.

Service Philosophy

Today, organizations need leaders with management skills and managers with leadership qualities. Until recently, the management literature touted the importance of appropriately distinguishing between the characteristics of leading versus managing. Effective leading meant "doing the right things" while effective managing meant "doing things right." Such distinctions are no longer appropriate.

Today's managers and supervisors work in dynamic organizations in which the work and working environment are challenging, ever-changing, competitive, and often ambiguous and unpredictable. Management skills are necessary to deal with day-to-day events, while leadership skills are needed to guide and influence organizational members toward goal achievement. Today's managers and supervisors must, therefore, do the right things as well as do things right.

Underlying the two prerequisites to effective management leadership is a set of skills with two notable characteristics:

1. First, the skills are behavioural.

In other words, they consist of an identifiable set of actions that, when performed well, greatly increase the potential of certain positive outcomes. This is important because it means that people can learn these skills, and therefore can improve their current level of performance.

2. Second, critical management leadership skills are interrelated and overlapping.

In other words, effective practice of only some skills will not lead to effective performance. It is the ability to expertly apply these skills collectively and simultaneously that leads to important and positive effects on employee and organizational performance. This means that an integrated and collaborative effort is essential to helping managers learn and practice new skills, and improve current performance.

We would be pleased to discuss your unique needs. Contact us for more information.

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