PERFORMANCE APPRAISAL Consulting
Services 
Service Focus
Fanjoy & Associates
provides consulting services to develop and assist in implementing
integrated performance management systems for business.
We work with the key
people in your organization to provide practical, and effective
solutions that successfully meet your performance management needs.

Service Philosophy
Performance
management is the essence of good management and leadership practices.
It encompasses the complete cycle of working to improve and sustain
human performance throughout the organization. Collectively, the
performance of individual workers determines that of teams, departments,
and ultimately, your entire enterprise.
People are most
effective when:
-
They know what they
are supposed to do, and have a degree of choice over how best to do
it;
-
They have the capacity
and resources to perform effectively;
-
They receive
constructive feedback about their performance; and
-
There are appropriate
methods and systems to reinforce their continuing desire and effort
toward performance improvement.
The fundamental
components of any performance management system, as represented in the
figure below, are essentially the same. Because of these similarities
across different systems, it is sometimes tempting to believe that
developing and implementing a performance management system is simply a
matter of attending to each component prescriptively. While some
fundamental principles are relevant and applicable to any performance
management effort, the real challenges are to develop and implement a
system that works both for and with you and other organization members.
If such challenges were typically successfully tackled, there would be
more performance management system success stories in the working world
than what currently exist.

Model for
Successful Performance
Management Systems
|
Performance Focus |
Performance Activity
|
|
Customer / business requirements |
|
|
Competent individual performance |
-
Clear
direction
-
Minimal
interference
-
Required resources and support
-
Ability/ capacity / desire
|
|
Constructive feedback |
-
Appropriate and meaningful reinforcement
-
Fair
and appropriate standards and measures
-
Fair
evaluation and the perception of fair evaluation
|
|
Business results |
-
Ongoing
formative and summative evaluation, flexibility
for change and goal revisions
|

Contact Us
We would be pleased to discuss your unique
needs.
Contact us for more information.

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