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ORIENTATION Consulting Services

Service Focus

Fanjoy & Associates provides consulting to assist businesses in the  development and implementation of orientation programs that support the achievement of desired business goals.

We work with the key people in your organization to achieve the performance required for successful business results by providing practical, effective, and integrated solutions that successfully meet your orientation needs.

Service Philosophy

Forget old-style orientations. Give your employees what they need to do well for your business. Most organizations have their new employees go through an orientation process, supposedly for the purpose of helping them learn about, and fit into their new environment.

Typically, orientation programs focus on telling new employees about job duties, benefits packages, parking schemes, office layout, and may include a cursory introduction to other staff. Some go further and include efforts to indoctrinate the new hire into the organization's culture. These are often informal efforts, with someone from the Human Resources Department in charge of what is considered a mundane, but necessary exercise.

Almost all orientation programs rely on the 'fire hose' approach - they turn on a fire hose of information and say, "Here, take a drink." Such an approach is not only ineffective, it also leaves new hires feeling overwhelmed and disoriented. By the end of it, an employee is lucky if they know where to find the washroom. They are very unlikely to feel welcome, or to feel any degree of comfort approaching anyone in the organization for answers to their questions, except perhaps the Human Resources Officer that showed them around and gave them their employee manual.

So, when we think about the purpose of Orientation Programs - to help new hires learn about and fit into their new environment - we need to ask how much potential for success a typical Orientation Program has? The honest answer would be that it would not have much success-potential at all. Orientations are not merely 'nice to have extras.' They are an important strategy for reducing the lag time for new employees to begin contributing to the business needs of the organization. New hires need an orientation that will help them be immediately more effective.

A well-designed Orientation Program can do this as well as;

• Reduce turnover within the first few months of employment;
• Improve immediate performance and enhance long-term performance capacity;
• Help other organizational members integrate new employees faster; reducing potential unit disruption and gaining more immediate benefits from new employees; and
• Contribute to building a retention culture within the organization, thereby reducing unwanted turnover over the long-term.

We would be pleased to discuss your unique needs. Contact us for more information.